Related Posts about : experience-design
Service Design: Improving Experiences by Evolving Alongside ThemUzair Sukhera
As the world reimagines what the “new normal” will be, Service Design will play a critical role in improving experiences, streamlining customer journeys, and designing interactions that benefit both the user and business.
5G Business Models and Future Experiences
Watch as we discuss the possibilities and potential around the new business models and exciting experiences that 5G has the ability to create for consumers, for business, and society at large. Retail, entertainment, manufacturing, healthcare, telecommunications, and more; it’s no longer a matter of how 5G will revolutionize these industries, but when. And that is […]
Driving Sales & Improving Customer Experience Through Digital
The telecommunications industry is highly competitive with new entrants, and high customer churn is a big concern. Digital e-commerce and self-service channels play a significant role in acquiring and retaining customers at a lower cost. If a customer is unable to purchase a service or upgrade their device, their likelihood of switching to a competitor […]