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Sachin Mahajan

Sachin Mahajan is the Global Consulting Practice Head at mobileLIVE , in Toronto, Canada. He supports clients with analysis, consulting and product leadership on disruptive opportunities and business strategies. He has lead many engagements with large global enterprises to evaluate asset and technology portfolio positions, regional strategies, and investment priorities; helped develop, evaluate and implement major growth initiatives, and design and execute corporate and business unit strategies. His speciality is in the TMT, FinTech and HealthTech Sector.

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Recent Posts by Sachin Mahajan

ai-in-telecom

From Self-Driving Cars to Self-Driving Networks: Rise of AI in Telecom

Sachin Mahajan

Unless you have been hiding under a rock, the odds are that you have heard about the fascinating world of Artificial Intelligence and the transformational impact it is going to have on our lives. Certain parts of the euphoria remind us of the dot-com bubble from the ‘90s – when the technology hype hit its peak.

customer experience

Future Proofing Your Customer’s Digital Experiences for Growth

Sachin Mahajan

It’s 1975, a customer walks into a Nordstrom store in Anchorage, Alaska to return a set of tires. The clerk, saw the price on the side of the tires, reached into the cash register, and handed the man $145. It did not matter that Nordstrom had never sold tires. Nordstrom was and continues to be […]

voice bot saying: how can i help you?

Voice Assisted Commerce: The Gateway Drug for CX Designers & OEMs

Sachin Mahajan

If millions of years of human evolution have taught us anything, it is that people have always preferred the use of voice to interact. However, for decades it was agreed that the technology “wasn’t quite there yet” to be used with machines. In the interim, nose-to-the-phone model of personal computing became the defacto standard, and […]

tech summit attended by many people

How Artificial Intelligence and AI Transformation Shapes Society

Sachin Mahajan

I had the pleasure of being invited by Genesys to be a part of the Toronto Tech Summit’s panel discussion on “How AI is Shaping Society,” late last week. I thoroughly enjoyed the conversation along with my awesome fellow panelists (from IBM, Element.AI, Inegrate.AI and RBC) and the crowd was extremely engaged

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